Last updated: December 17, 2024
These terms govern your purchase and use of L'avenir Bio Naturel products. By placing an order, you agree to these terms.
L'avenir Bio Naturel is a natural and organic cosmetics brand based in Morocco. We create 100% natural beauty products from pure plant extracts, certified by ONSSA (Office National de Sécurité Sanitaire des Produits Alimentaires).
We offer 100% natural and organic cosmetics including face care, hair care, and body care products. All products are made from certified organic plant extracts with no harmful chemicals, parabens, sulfates, or artificial colors. Each product is ONSSA certified and safe for all skin types when used as directed.
You can place orders through our website by clicking the "Order Now" button on any product page, which will open WhatsApp. Provide your full name, delivery address, phone number, and the products you want. We'll confirm your order details, total price including delivery, and estimated delivery time. Payment is required before we ship your order.
All prices are displayed in Moroccan Dirham (MAD) and include applicable taxes. Free delivery is available for orders over 500 Dh. For orders under 500 Dh, delivery fees apply based on your location. We accept cash on delivery, bank transfer, or mobile payment through WhatsApp. Prices are subject to change without notice, but confirmed orders honor the original quoted price.
We deliver throughout Morocco via trusted courier services. Delivery typically takes 2-5 business days depending on your location. You'll receive tracking information once your order ships. Please ensure someone is available to receive the package at the delivery address. We're not responsible for delays caused by courier services, incorrect addresses, or unavailability at delivery.
Due to the nature of cosmetic products, we cannot accept returns once the seal is broken or the product is used. If you receive a damaged or incorrect product, contact us within 48 hours with photos. We'll replace it or issue a full refund. Unopened products in original packaging can be returned within 7 days of delivery for store credit. Return shipping costs are your responsibility unless the product is defective.
Our products are made from natural ingredients and are generally safe for all skin types. However, if you have sensitive skin, allergies, or skin conditions, we recommend consulting a dermatologist before use. Discontinue use immediately if you experience irritation, redness, or allergic reaction. Keep products away from eyes. If contact occurs, rinse thoroughly with water. Store products in a cool, dry place away from direct sunlight.
While our products are made with high-quality natural ingredients known for their benefits, results may vary from person to person. We do not make medical claims or guarantee specific results. Our products are cosmetics, not medicines, and are not intended to diagnose, treat, cure, or prevent any disease. Always perform a patch test before first use.
All content on our website including product descriptions, images, logo, and brand name are property of L'avenir Bio Naturel and protected by Moroccan and international intellectual property laws. You may not copy, reproduce, or use our content without written permission.
We are not liable for any allergic reactions, skin irritation, or other adverse effects resulting from product use. Our liability is limited to the purchase price of the product. We are not responsible for improper use, storage, or application of products. By purchasing, you acknowledge that natural products may cause reactions in some individuals.
We collect only essential information to process and deliver your orders. We never sell your data to third parties. Your information is stored securely and used only for order fulfillment, customer service, and communication about your orders. See our Privacy Policy for complete details.
We may update these terms occasionally to reflect changes in our practices or legal requirements. Updated terms will be posted on our website with a new "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated terms.
Questions about these terms? Contact us at contact@lavenirbionaturel.com or WhatsApp +212 607 05 90 39. We respond within 48 hours.